The quality management approach is predicated on the Deming Cycle; Plan, Do, Check, Act. ICAM for Public Awareness may be configured to manage the processes and workflow associated with 1) the creation, review and updates of plans, policy and procedures, 2) the implementation of these plans, policies and procedures, 3) the monitoring and/or performance measurement of whether the objectives have been met and 4) any improvements deemed necessary to the documentation or implementation to better meet the company objectives.

Plan

Administration and Development of Public Awareness Program

 

Do

Program Implementation

 

Check

Program Evaluation & Continuous Improvement (Annual Audits)

 

Check

Program Evaluation & Continuous Improvement (Effectiveness)

 

Act

“Operator” did not provide documentation that the annual audit recommendations were implemented or
show there was a process in place to track the implementation of the audit recommendations.

 

 

To learn more about how the ICAM platform may be implemented to support your Quality Management approach to Public Awareness, please contact us.