“In my time working with PI Confluence I have found that they are always quick to answer any questions, are exceptionally easy to work with, have outstanding customer relationships, and are always open to new suggestions and ideas. Using ICAM has allowed us to become more confident that we are documenting our work and have ease in proving we did it right.”

Paul Campbell


“We have used ICAM for 10 years to maintain the workflow and process management. ICAM is a one-stop platform for managing, scheduling, tracking, documenting and reporting the execution of both our Transmission and Distribution Integrity Management Programs. We will be implementing it for our Storage Field Integrity Program in Q4. The dashboards and Risk analysis component of ICAM are an essential part of an effective DIMP within Black Hills. The ability to prove that you are doing what you say you are going to do and the benefit of continuity and stability in today’s changing workforce, protects us against the associated business risks. ICAM provides defensible records which are must haves for our company in this time of extreme scrutiny and regulatory demands within the pipeline industry.”

Jim Arehart
Black Hills Energy


“From the process management to the dash boarding capabilities and the expert advice, ICAM is a one stop shop to manage the work we do to achieve our objectives and be able to document who, what, when, where, why and why not.”

Matthew Brown
Duke Energy