The Quality Management Bill of Rights states:

          The Right Job is done by the Right Person,

                    The Right Way at the Right Time and in the Right Place …….

                             WITH the Right Outcome.

Through the creation of control processes, compliance with regulation and conformance to governance is managed, scheduled, tracked, documented and reported.  The control processes provide measurable leading indicators to demonstrate that you are doing what you said you were going to do and document lagging indicators (results) supporting performance analysis against the objectives of the governance.

Quality Management is predicated on the Deming Cycle: Plan, Do, Check, Act. A Governance Control System needs to be configurable in order to manage the processes and workflow associated with: 1) the creation, review and updates of plans, policies and procedures, 2) the implementation of these plans, policies and procedures, 3) the monitoring and/or performance measurement of whether the objectives have been met and 4) any improvements deemed necessary to the documentation or implementation, to better meet the company objectives.


Benefits of Process Management

    • Governance Control
    • Consistency, Sustainability
    • Who, What, When, Where, Why Documentation
    • Workforce Attrition Protection
    • Management of Change
    • Captures Supporting Information
    • Supports a Defensible Position
    • Maturity Measurement
    • Improved Communications
    • Program Execution Performance Tracking and Analytics
    • Program Effectiveness Performance Tracking and Analytics
    • Improved Audits


As regulators expectations move toward auditing your processes and implementation records, Integrated Integrity Management and Safety Management Systems, providing the who, what, when, where and why’s associated with execution become more important than the actual “governance/plan” itself…

Learn more about ICAM for your process management needs